In this document we are going to cover following aspects:
- How to create/ access JIRA account.
- How to create ticket/task in JIRA.
- How to change status, Assignee and add comment in JIRA ticket.
- How to check tasks/tickets assigned to your name.
CREATING/ACCESS TO JIRA ACCOUNT
Step 1: As soon as you get access to the ToolsQA account, you will receive an email.
Step 2: Click on “Join them now” button which is there in the email itself.
Step 3: The link will redirect you to the ATLASSIAN page.
- In the first text box your email ID will automatically pop-up.
- Add user name( You can add any appropriate user name, preferably your first name)
- Create password. (For a strong password use at-least one Capital letter, Special Character and Numeric value)
- Click on Sign up.
Step 4: As soon as you logged in to JIRA, you’ll see this page.
CREATE TICKET IN JIRA
STEP1: If you are already logged in then start from step 2 else follow the given steps:
- Log in by clicking on https://id.atlassian.com/login .
- Enter mail ID and Password with which you registered to JIRA.
STEP 2: Click on the dots towards the left bottom corner of your screen.
STEP 3: Select Switch to “JIRA SOFTWARE”.
STEP 4: Click on “Projects” and select “Content Writing Project”.
STEP 5: Click on the “+” Symbol which is towards the top left corner of your screen.
STEP 6: Add
- Title of the article to “Summary”
- Attachments (If any)
- Leave the Due date blank
- Description (Optional) – Brief write-up about the topic
STEP 7: Assign task/ticket to the individual who is working on it by clicking on the “Assignee” drop down arrow.
Step 8: Click on “Create”.
CHANGE STATUS, ASSIGNEE AND ADD COMMENTS
STEP1: If you are already logged in then start from step 2 else follow the given steps:
- Log in by clicking on https://id.atlassian.com/login .
- Enter mail ID and Password with which you registered to JIRA.
STEP 2: Click on the dots towards the left bottom corner of your screen.
STEP 3: Select Switch to “JIRA SOFTWARE”.
STEP 4: Click on “Projects” and select “Content Writing Project”.
STEP 5:
- Go to “board”
- Select the article for which you want to change status/Assignee or add comments.
STEP 6: Choose appropriate “Status” from the drop down menu which is displayed towards the top right of your screen.
STEP 7: Choose appropriate assignee by clicking on “Assignee” text box.
STEP 8: Towards the bottom of the page, you will find an option to “Add a comment”. You can use this option to share an update with the writer/reviewer. You are also required to tag the person in your comments with whom you would like to share the update. Reason being, as soon as you tag an individual he/she will get notified. You can tag the person by using following syntax –
@Person_name.
STEP 9: Click on “SAVE” after adding the comment.
CHECK TASKS/ TICKETS ASSIGNED TO YOUR NAME
STEP1: If you are already logged in then start from step 2 else follow the given steps:
- Log in by clicking on https://id.atlassian.com/login .
- Enter mail ID and Password with which you registered to JIRA.
STEP 2: Click on the dots towards the left bottom corner of your screen.
STEP 3: Select Switch to “JIRA SOFTWARE”.
STEP 4: Click on “Projects” and select “Content Writing Project”.
STEP 5: Click on “Board” and select “Assigned to me”.
STEP 6: All the tickets which are assigned to you will appear here.
You can also change Status, Assignee and Add comment from here, by clicking on the ticket/issue.
To know how to change Status, Assignee and Add comment click on How to change status, Assignee and add comment in JIRA ticket.